Privacy Policy

 

We respect your privacy.

By accepting our Websites Terms of Use or by visiting danceforceunited.com (‘The Website’) or by interacting with and/or purchasing services provided by Dance Force United, you are accepting and consenting to the practices described in this Privacy Policy. Dance Force United ("us", "we", or "our") operates the Dance Force United website (the "Service").

Introduction.

Dance Force United values the importance as to how your personal information including your dependant’s, may be used and shared and is committed and legally obliged to protect your Personal Information in line with the current legislations concerning the protection of Personal Information as defined in the Data Protection Act 1998 and the General Data Protection Regulations, this includes any personal information provided by you to us via various correspondence whether it be via website, application forms – online or written forms, e-mails, telephonic communication and/or letters. Your certitude in us to do so in a careful and sensible manner is appreciated. 

This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. This privacy policy must be read in conjunction with our Terms of Use and Terms and Conditions. We are highly committed to providing you with a personalised service that meets your needs in a way that also protects your privacy.

General Data Protection Regulations.

The GDPR sets out seven principles for the lawful processing of personal data. Processing includes the collection, organisation, structuring, storage, alteration, consultation, use, communication, combination, restriction, erasure, or destruction of personal data.

  • To expound; personal information must be:

  • Used fairly and lawfully.

  • Used for limited and specifically stated purposes.

  • Used in a way that is adequate, relevant, and in no sense excessive.

  • Accurate.

  • Kept no longer than necessary.

  • Kept safe and secure.

  • Not transferred outside the European economic area without adequate protection.

The legislation includes various individual rights of the following:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision making and profiling.

Collection of Information and Use.

Legislation requires that there is a clear legal basis for processing personal information. In general Dance Force United relies on the individual’s consent to process their data. We use your Personal Information for providing and improving our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use and Terms and Conditions, accessible at danceforceunited.com 

Some of the Personal Data we hold about you may be considered ‘sensitive personal data’ within the meaning of the Data Protection Act 1998 and the GDPR, for example, information regarding your health. During the initial procurement of Personal Information or data from you, or the use or purchase of a service or product from us, the opportunity to tell us if you do or do not wish to receive information from us concerning other services or products (as applicable) will be afforded to you. You may change your mind at any time.

While using our Service and in the participation or signing up to any of Dance Force United classes, workshops, activities, or social events whether via numerous sources i.e., website/online applications forms, sign-up/trial, examination forms and/or competition forms, e-mail, telephonic communication, enquiries, or purchased services, we may ask you to provide us with certain personally identifiable information that may be stored, and that can be used to contact or identify you.

Personally identifiable information ("Personal Information") pending your level of engagement with us may include, but is not limited to:

  • Name

  • E-mail Address

  • Telephone Number or Mobile Number

  • Postal Address

  • Date of Birth

  • Log Data

    By the submitting your details, you enable us to provide you with the products and/or services that you have selected or purchased.

Using your Personal Information.

Personal Information about our clientele is an imperative part of our business and we shall only use your Personal Information for the following purposes and shall not keep such Personal Information longer than necessary to fulfil these purposes:

  • To help us to identify you and/or your child when you contact us.

  • To provide you with information about our products, services, and activities to deal with your requests and enquiries, or applications you may have made; including complaints and/or to identify accounts, services and/or products which you have purchased from us or selected partners.

  • To allow us to contact you in any way including mail, e-mail, telephonic communication, visits, texts/WhatsApp or multimedia messages about products and services offered by us and selected partners unless you have previously asked us not to do so.

  • For "service administration purposes", to help us administer and contact you about improved administration of any accounts, services, and products we currently provide, provided or may provide in the future, meaning for reasons related to the service or activity you signed up for e.g., change of important information regarding a class you currently attend, performances and/or rehearsal information, etc.

  • To process your application for employment and where applicable your employment once appointed.

  • To allow us to carry out marketing analysis and customer profiling (including transactional information), conduct research, including creating statistical and testing information.

  • To help prevent and detect fraud or loss.

  • We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.

  • We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

We may allow other people to use Personal Data we hold about you in the following circumstances:

  • If we, or substantially all our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.

  • If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

  • Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

  • We do not sell personal data to anyone.

  • We do not buy data from third parties.

  • We do not share your personal information with third parties, unless stated.

Service Providers/Suppliers/Third Parties.

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose of which they are bound by strict contractual provisions with us and are obliged to process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998 and the GDPR, whilst retaining it only for the period that we instruct.

Some of the third-party organisations may be outside the European Economic Area. We will take all steps deemed necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998 and the GDPR.

The following is a list of our main service providers/suppliers/data processors.

Website Host

We use a third-party service called Squarespace to host our website. Squarespace are contractually obliged to treat any information of our website as confidential and only use such information for the purpose of providing Dance Force United with web hosting. To view their Privacy Policy please go to squarespace.com/privacy

Dancestudio-pro

We use a third-party service called Dancestudio-Pro software to store your information which is used for administrative purposes such as parent portal accounts, timetables, registers, e-mailing and invoicing customers. To view their Privacy Policy please go to info.dancestudio-pro.com/privacy-policy/

Mailchimp

We use mailchimp for all our e-mail communications as well as for promotional campaigns. To view their GDPR Compliance and Security please go to mailchimp.com/en-gb/gdpr/ and mailchimp.com/en-gb/about/security/

External Links/Links to other Sites.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services, some of these external links include:

Uniform Suppliers

Dance Force United does not share any clientele’s Personal Information with our uniform suppliers, however, they may require Personal Information to fulfil the service on our behalf. Please view the following for Squad Dancewear, squaddancewear.com/terms-and-conditions/ and the following for The Ballet Boutique, ballet-boutique.co.uk

Payment Processors

Dance Force United offers two forms of payment-processing, as such please consider each financial service’s Privacy and Security Policies to ensure your preferred payment option.

Dancestudio-Pro

We use a third-party service called Dancestudio-Pro which is software to store your information which is used for administrative purposes such as parent portal accounts, timetables, registers, e-mailing and invoicing customers. To view their Privacy Policy please go to info.dancestudio-pro.com/privacy-policy/

As and when we need to use your personal information for in reasons other than the ones specified above, we will ensure to notify you first. You will be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

Protecting Information.

Information about our clientele is kept for the period considered necessary to deliver the required services. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your passwords and to your computer. Be sure to sign off when you finish using a shared computer.

All reasonable steps are taken to protect your personal information.

Chidren’s Privacy.

Children under the age of 18 must provide an application form (online or written form), with permission from a parent(s) and/or guardian(s). If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information without the consent of a parent(s) and/or guardian(s), we will delete such information from our servers immediately unless after the discovery you consent to the storing and use of their information and have provided us in writing with such permission.

The Internet/Security.

The security of your Personal Information is important to us, however, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you communicate with us using the internet, we may occasionally email you about our services, products, and news. We offer an opt-in option for all e-mail campaigns via our website or where you have been subscribed to an e-mail list via other communications an ‘unsubscribe link’ is available at the bottom of each of our e-mail campaigns. Should you have any issues please contact us directly via info@danceforceuk.co.uk

Please remember as previously stated any communications over the internet, such as emails and webmail’s (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

Photography and Videography.

Dance Force United reserves the right and is permitted to use any photography and/or videography and any reproductions or adaptations of the images of DFU students and friends taken during dance classes and/or events, workshops, intensives, competitions, charities etc. upon registration and by the acceptance of our Terms and Conditions for the purpose of social media, fundraising, advertising and/or promotional material and/or publicity. This might include but is not limited to; the right to use them in their printed and online publicity, social media, press releases. You can change your mind at any point and an op-out option for photography and videography is available via the Dancestudio-Pro parent portal.

Photography and filming is permitted only by Dance Force United faculty or an external company holding a DBS and with the consent of the parents and Artistic Director of Dance Force United. The filming and photography of the Dance Force United annual concert is carried out by an external company whose videographers all hold a valid DBS of which the company have their own GDPR and privacy policies in place.

Closure/Deleting of your Account.

After the required notice period has been given, you may close your account with us at any time by emailing us at info@danceforceuk.co.uk

If you choose to close your account, you will no longer be considered a client or student of Dance Force United and will no longer be able to attend classes with us. We will delete the personal data associated with your account within a reasonable period, other than personal data which we need to retain for our internal business records for example, data related to purchasing history.

Compliancy with Laws.

We will disclose your Personal Information to governmental agencies or entities, regulatory authorities, or other persons where required to do so by law or subpoena.

Further Information.

If you would like any more information or have any comments about our Privacy Policy, please email us on info@danceforceuk.co.uk

We may amend this Privacy Policy from time to time without notice to you, in which case, you are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted and published on this page. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by e-mailing us at info@danceforceuk.co.uk This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.

Dance Force United is the data controller for the purpose of the Data Protection Act 1998 (the Act). You have the right to access the information which Dance Force United holds about you and your right of access can be exercised in accordance with the Act. We reserve the right to ask you to prove that you have authentic rights to access/amend this data prior to making any changes.

If you would like access to the Personal Data that we hold about you, you can do this by e-mailing us at info@danceforceuk.co.uk There may be a nominal charge of £15 to cover administrative costs.

We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at info@danceforceuk.co.uk to update your personal data, or alternatively log all changes via the Dancestudio-Pro Parent portal login.